Waterloo - 180 Northfield Drive West

180 Northfield Drive West, Waterloo, Canada, N2L 0C7

Maximise opportunities in this forward-thinking city, a knowledge center home to several tech giants. Our well-connected 180 Northfield Drive West centre is on the city's Corporate Campus near the prestigious University of Waterloo.

Explore Our Courses

Certified Agile Process Owner (CAPO)®

 14 Hours
This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals. 
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Certified Agile Service Manager (CASM)®

 14 Hours
Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.
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Upcoming Courses

Certified Agile Service Manager (CASM)®

2025-05-19 09:30
14 hours
Waterloo - 180 Northfield Drive West
CA$ 3,514 (Online)
CA$ 4,014 (Classroom)

Certified Agile Process Owner (CAPO)®

2025-06-02 09:30
14 hours
Waterloo - 180 Northfield Drive West
CA$ 3,514 (Online)
CA$ 4,014 (Classroom)

Certified Agile Service Manager (CASM)®

2025-06-16 09:30
14 hours
Waterloo - 180 Northfield Drive West
CA$ 3,514 (Online)
CA$ 4,014 (Classroom)

Certified Agile Process Owner (CAPO)®

2025-06-30 09:30
14 hours
Waterloo - 180 Northfield Drive West
CA$ 3,514 (Online)
CA$ 4,014 (Classroom)

Certified Agile Service Manager (CASM)®

2025-07-14 09:30
14 hours
Waterloo - 180 Northfield Drive West
CA$ 3,514 (Online)
CA$ 4,014 (Classroom)

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